What if your Tier 2+ support team had an AI agent that helps do less grunt work?
Stop switching between dozens of systems. Give your support team a secure AI assistant that connects to all your internal tools and data.
Schedule a free call with our founders
The Problem: Support Teams Are Drowning in Context Switching
Complex support cases require data from multiple systems, causing massive context-switching overhead
Intelligent Automation
Let AI handle data gathering and initial analysis across all your systems
Human-in-the-Loop
Maintain control with built-in approval workflows for sensitive operations
Enterprise Security
Complete data privacy with optional self-hosting and audit logging
Like ChatGPT for internal tools
Give your support team a secure AI assistant that connects to all your tools
SQL Queries On-The-Fly
Generate and execute database queries with natural language
Metrics Analysis
Pull and analyze metrics from Datadog and other monitoring tools
Connected Systems
Access data across all your internal tools and generate comprehensive reports
Why Support Teams Love Inferable
- No More Context Switching: Access all systems through a single interface
- Faster Resolution Times: Get answers immediately without custom tooling
- Reduced Cognitive Load: AI handles data gathering and initial analysis
- Human-in-the-Loop: Maintain control with approval workflows
- Security First: Enterprise-grade security with complete data privacy
AI that's beyond the hype
We believe in augmenting human support, not replacing it
Your customers want to talk to humans. We make those humans more effective.
Support is about human connection and understanding. Our AI tools handle the tedious parts so your team can focus on what matters: solving customer problems with empathy and expertise.
Human-in-the-loop by design: AI assists and suggests, but your team maintains full control
What AI Should (and Shouldn't) Do
AI Should:
- Handle repetitive data gathering tasks
- Suggest solutions based on historical data
- Automate routine system checks
- Prepare comprehensive reports
- Surface relevant context quickly
AI Shouldn't:
- ×Replace human empathy and understanding
- ×Make final decisions about customer issues
- ×Handle sensitive customer interactions
- ×Operate without human oversight
- ×Be a black box of automated responses
Built for production systems
We've solved the hard problems that engineering and security teams care about
"Devs won't let us do this in production because AI is unsafe"
Our AIs have deterministic guardrails that developers configure. You define exactly what the AI can and cannot do.
SELECT queries only on specific tables, with no write access
AI can only make API calls to specific endpoints
Mandatory human approval for API payloads before execution
"Security team will not let us send data containing PII to AI"
You don't have to. Keep complete control over your data with our flexible deployment options.
- Mask PII in your data before sending it to AI
- Self-host the entire solution with your own models
- AWS Bedrock integration with zero data retention
- Open-source for security audits and community fixes
- Complete control over data boundaries
Deterministic Guardrails
Configure exact permissions and access patterns for AI interactions
- API access control
- Database query restrictions
- Mandatory approval workflows
- Custom validation rules
Data Privacy
Keep your data where it belongs - in your infrastructure
- Self-hosting support
- No data retention
- Audit logging
- Role-based access
How do I know Inferable can help my support team?
We've designed a simple process to evaluate if Inferable is right for you
Discovery Call
A 30-minute chat to understand your support processes, pain points, and what systems your team uses daily
Technical Assessment
We provide a detailed technical evaluation showing exactly how Inferable can integrate with your stack and improve efficiency
Pilot Program
Run a controlled proof of concept with a subset of your team to measure the real impact on resolution times